This policy explains how Sma handles information submitted through this website. The website is designed for renewable energy equipment inquiries, technical support routing, and general product communication.
We may collect contact details, company name, country or region, project type, power range, and the technical message submitted through a form. Standard website logs may include browser type, approximate location, pages visited, and device information used for security and performance monitoring.
Information is used to respond to inquiries, route requests to relevant product or engineering contacts, improve website content, and maintain site security. We do not ask visitors to submit sensitive personal information. Project files should only be shared when both parties agree on the appropriate confidentiality process.
Inquiry data may be retained as long as necessary to manage the request, maintain business records, or satisfy legal obligations. Information may be shared with service providers who help operate the website or with regional partners when needed to respond to a request.
You may request correction or deletion of personal contact information by contacting the Sma engineering desk. Some records may be retained where necessary for legal, security, or legitimate business reasons.